Jobs-to-Be-Done Framework Applied to Content Planning
Unmet customer jobs, not demographics, should drive what content you create and how.
Felix Lindqvist
Section
7 stories in Content Strategy.
Unmet customer jobs, not demographics, should drive what content you create and how.
Avoid misreading velocity—what actually matters are growth stage and team size.
Most B2B buyers decide before sales enters, so positioning must win in channels you don't control.
Strategy is the difference between a content calendar and a demand generation program.
Identify five distinct gap types so you prioritize the right content fixes.
Buyers research 70% before contacting sales; map content to messy, nonlinear journeys.
How to organize ungated content clusters that rank and convert buyers.